• Zun L. Tun

Business Continuity Plan (BCP) in light of COVID-19



Although there are no confirmed cases of Coronavirus (COVID-19) in Myanmar, it is confirmed as global pandemic by World Health Organization on 11 March 2020. At this time, it is safe to assume that it will just be a matter of time before cases are reported in Myanmar.


There is no time to panic right now but please arm yourself with information from reliable sources so that you can stay informed all the time:


World Health Organization https://www.who.int/emergen…/diseases/novel-coronavirus-2019

Ministry of Health and Sports in Myanmar http://mohs.gov.mm/Main/content/publication/2019-ncov


For ThitsaWorks, as many other organizations, there is a high chance that business operations will be disrupted once the outbreak happens while our partner organizations continue to operate. Here is how we are preparing for the business continuity so that we can continue to support our partners in the best possible way.


We are preparing for the following phases.



Phase 1: Cases reported in parts of Myanmar but not in Yangon. Public transportation is running. Our partners continue to operate.


  • We will continue to provide support as usual but will reduce the number of physical meetings, travel and attendance for events and conferences.

  • At this stage, ThitsaWorks Office is still open but some ThitsaWorks Team members will start working from home, partly as a practice.

  • We are accessible via telephone, email, Skype, Viber and Service Desk Portal as usual.


Phase 2: Cases reported in Yangon. Public transportation stops. Our partners continued to operate.


  • ThitsaWorks Office is still open but we will cancel or significantly reduce the number of physical meetings, travel and attendance for events and conferences.

  • At this stage, we will be asking ThitsaWorks Team who can work from home to do so.

  • We will provide transportation for ThitsaWorks Team who needs to come to the office.

  • We are accessible via telephone, email, Skype, Viber and Service Desk Portal as usual.


Phase 3: Outbreak in Yangon. People are advised to stay home. Public transportation stops. Businesses stop to operate physically but some operations will remain.


  • ThitsaWorks Office will be closed but ThitsaWorks Team will be available online and can remotely support our partners who continue to operate.


Preparations:


  • We are now preparing and practicing remote working so that we can work virtually if we need to do so.

  • We will have laptops, access to files, servers and systems, contact lists, stable internet connection for those who are working remotely.

  • We are also making sure that ThitsaWorks Team is taking precautions to stay healthy.


We wish everyone all the best in facing this challenge.


#BCP #BusinessContinuityPlan #ThitsaWorks

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