We use the information we collect to provide, maintain, protect, optimize and improve the Service, and to enhance user experience. We value and respect your privacy. We do not share, sell or rent personal information of beneficiaries to third parties. We take strong measures to protect your data from unauthorized persons or improper access.
Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked directly or indirectly, with you or your household.
Information Collection and Usage
We collect personal data about you primarily, directly from you, when you create an account with TPP. While you use the Service, we may collect your name, device type, location, service provider name, to provide the functionality of the Portal for you. We believe it’s reasonably required to facilitate the purpose of the Service.
We want to inform you that whenever you use our Service, in case of an error in the Portal we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the Portal when utilizing the Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the Portal may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
What data do we collect and why?
User name: To identify users
Analytics data (anonymized logs of your behavior, click-on elements, time spent on screens, etc.): To make data-driven decisions about the development of the app and detect UX issues
Crash logs (details about the crash with diagnostic information about your device, network, language, etc.): To fix crashes
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
This policy is effective as of 9 June 2023.